In your new job, you will help customers with all questions about pre-sales, technical problems and general comments and complaints by phone, email and chat. It is important that you have an affinity for technology and experience in this area.
However, you will also receive professional training at the start of your employment.
If you have the chance to call Lisbon your home, you’ve hit the jackpot. The sunny capital of Portugal has everything you could wish for – and at a much lower cost than in Germany. Pink Street, for example, turns from a tourist attraction with cute cafés during the day into a party mile at night. But if you’d rather relax on the beach with your friends or go surfing, that’s of course also an option. In summary, working and living in Lisbon feels more like an endless summer, but it’s best to experience that for yourself. So what are you waiting for? Pack your suitcase and start your adventure in Portugal!
Why shouldn’t I miss this opportunity?
Relocation package
Chance of a monthly bonus
Paid training at the start of employment
Allianz private health insurance on signing the contract
Promotion/development opportunities
Gain relevant work experience in an international team
What are my tasks?
Answering and resolving technical customer concerns by phone, e-mail, etc.
Ensuring smooth customer service
Recording all relevant information from a customer call in the system to ensure a high level of service
Independently informing customers about new developments in technology and electronics
What do you expect from me?
Fluent German and good English skills (B2)
A school-leaving certificate
Initial experience in (technical) customer service is advantageous
Excellent written and verbal communication skills
Solution-oriented work and ability to work in a team
An English CV and a German letter of motivation
Salary information
The salary for this position is between €950 and €1,400 gross per month.
