🇫🇷 French-speaking Jobs in Lisbon – Join a Top Betting App Support Team!

Are you fluent in French and ready to start a new adventure in sunny Lisbon? This is your chance to work for one of the leading global names in sports betting and gaming! We’re looking for French speakers to join the customer service team and provide top-tier assistance to users of an international betting app. If you’re tech-savvy, enthusiastic about sports, and customer-oriented, this role could be the perfect match for you. Apply now and kick off your career in vibrant Portugal!

About the job

Join the ranks of a world-leading sports betting platform that is shaping the future of entertainment across Europe, Latin America, and recently expanding into Africa and North America. With millions of users and a dynamic platform, you’ll become part of an exciting industry and support customers from the French market directly from the heart of Lisbon.

This on-site role is all about creating exceptional experiences. As a Customer Service Advisor, your mission will be to guide users smoothly through their journey on the app—from setting up accounts to solving sign-in issues, answering financial questions, or helping them navigate the platform.

You’ll work in a modern, multicultural office, surrounded by international colleagues who share your passion for sports and customer care. Thanks to rotational shifts, your schedule will be varied, giving you time to enjoy all that Lisbon has to offer.

What is your daily life like?

Your day-to-day will be dynamic and rewarding:

Assist French-speaking customers via incoming calls, live chat, email, and social media.
Address a variety of inquiries: account setup, verification, login issues, technical concerns, and more.
Provide efficient and friendly support while ensuring full compliance with company policies.
Share your sports enthusiasm with users and act as a trusted advisor when navigating the app.
Resolve complaints with patience and professionalism, always aiming for customer satisfaction.
Help build lasting customer relationships through clear and interactive communication.
Keep up-to-date with platform updates and share feedback to enhance user experience.
Collaborate with other teams and participate in team meetings to stay aligned and improve workflows.

This role will expose you to the fast-paced and ever-evolving world of sports tech, where no two days are the same, and every interaction counts!

✈️ Living in Lisbon: What’s waiting for you?

🌃 Nightlife and Gastronomy

Lisbon is a dream destination for foodies and night owls alike! After your shift, unwind with friends over a traditional bacalhau à brás, explore the hip bars of Bairro Alto or enjoy a drink by the Tagus River in Cais do Sodré. The city blends Portuguese tradition with a buzzing, youthful energy, making it the perfect place to meet people from all over the world.

🏛 History and Culture

As one of Europe’s oldest cities, Lisbon is steeped in history. Lose yourself in the cobbled streets of Alfama, visit the impressive Jerónimos Monastery or hop on tram 28 for a scenic ride through historic neighbourhoods. From fado music to cutting-edge art galleries, Lisbon’s cultural scene is both rich and varied.

🌿 Nature and Adventure

Looking for weekend adventures? Lisbon is just a short ride from breathtaking beaches like Costa da Caparica, surf havens like Ericeira, and lush nature spots like Sintra and Arrábida. Whether you’re into hiking, surfing or just soaking up the sun, there’s no shortage of natural beauty to explore.