Dutch-speaking Customer Care Advisor at Adidas in Athens
Are you a dynamic person who speaks Dutch? Then we have an exciting opportunity for you in sunny Greece! Join us as a Dutch-speaking Customer Care Advisor in Athens and contribute to the success of Europe’s largest sportswear manufacturer. This position offers excellent benefits and advancement opportunities. If you love sports and want to make an impact, apply now!
About the company
Adidas, a leader in sportswear and equipment, designs and manufactures a wide range of products including footwear, apparel and accessories. They are Europe’s largest and the world’s second largest sportswear manufacturer, driven by the belief, “Through sport, we have the power to change lives.” At Adidas, research, innovation and standing out are at the heart of everything they do.
What does your daily life look like?
Customer Service: Identify customer needs and solve problems efficiently through various channels.
Order Assistance: Handle questions about orders, returns, deliveries and refunds.
Sales: Cross-sell and upsell additional products to customers.
‘Click and Collect’: Assist customers in picking up their online orders.
Travel Information
Nightlife and Gastronomy: Enjoy vibrant nightlife and Mediterranean cuisine, from authentic Greek cuisine to trendy eateries.
History and Culture: Explore Greece’s rich history, from ancient ruins to museums and cultural sites in Athens and beyond.
Nature and Adventure: Discover Greece’s breathtaking landscapes, from island hopping to exploring natural wonders such as beaches and mountains.
What you need.
- Languages: Excellent Dutch and fluent English (B2).
- Skills: Strong communication, computer and problem-solving skills
- Work ethic: Ability to multitask, prioritize and thrive in a fast-paced, goal-oriented environment
- Interest: Knowledge of the sports industry and e-commerce is a plus. A passion for sports or participation in sports activities is an advantage
Benefits:
- Contract: Permanent contract with a competitive salary
- Relocation: International mobility program and a brand new office in Athens
- Perks: Meal vouchers, private health insurance from day one and up to 10% monthly performance bonus
- Team: Join a dynamic, international team
