Are you looking for an exciting career opportunity abroad? An exciting position in Dutch-speaking customer support awaits you in Riga, Latvia’s vibrant capital! Benefit from an attractive salary, a comprehensive relocation package and the opportunity to work in an international environment. If you are fluent in German and enjoy communicating with people, then this position is for you. In your free time, explore Latvia’s rich culture, enjoy the vibrant city life or relax on the Baltic Sea coast. Apply now and start your adventure in Latvia!
π About the job
As a Dutch-speaking customer service employee, you will be the first point of contact for customers of a renowned company. Your main task will be to provide solutions to customer queries by phone, email or chat. You will work in a dynamic, multicultural team and can develop your communication skills.
π― What is your daily workflow?
- Answering customer inquiries via phone, email and live chat
- Providing efficient solutions and support for technical or general concerns
- Documenting customer interactions to improve the service
- Collaborate with internal teams to continuously optimize the customer experience
- Ensuring a high level of customer satisfaction through professional and friendly service
This position offers you the chance to gain valuable experience in an international environment and advance your career in customer service!
βοΈ Live and work in Latvia – Discover Riga!
π Nightlife & gastronomy
Riga offers a vibrant nightlife with numerous bars, clubs and live music venues. The Old Town is particularly well-known, where you can enjoy the evening in cozy pubs or modern cocktail bars. Latvia has plenty of culinary delights to offer – from hearty specialties such as “pelmeni” (stuffed dumplings) to fresh Baltic fish and local craft beers.
ποΈ History & culture
As a UNESCO World Heritage Site, Riga impresses with its breathtaking Art Nouveau architecture. Visit the Blackheads’ House, Riga Cathedral or the Occupation Museum to learn more about Latvia’s turbulent history. Regular cultural festivals and open-air events ensure a varied leisure program.
πΏ Nature & adventure
Just a short drive from Riga, you will find beautiful natural areas such as the Gauja National Park with its dense forests, rivers and medieval castles. The Baltic Sea coast beckons with endless sandy beaches and charming spa towns such as JΕ«rmala, where you can relax all year round.
β What you should bring with you
- Fluency in Dutch (C1/C2) and a good command of English (B2 or higher)
- Strong communication skills and enjoy dealing with customers
- Solution-oriented mindset and a positive attitude
- Ability to work in a fast-paced environment
- First experience in customer service is an advantage, but not mandatory
π Your benefits
- Attractive salary with performance-related bonuses
- Relocation package to help you settle in Riga (flight ticket & housing assistance)
- Flexible working hours and hybrid options depending on availability
- Career opportunities in a growing, international company
- Paid training and continuous professional development opportunities
- Multicultural and friendly working environment
